Please note that the front door of the property is open to the public daily from 7:00 AM to 10:00 PM. Outside of these hours, you can only access the property with your blue key. 

We offer weekly cleaning services included in the price. Your assigned cleaning day is specified in the welcome letter you received. Cleaning takes place Monday to Friday and includes general apartment cleaning and refreshing of linens/towels. If you would like to know what we expect from you, please check the section ‘tenants responsibilities'.

If you subscribed upon arrival, remember to de-register at the city hall for this address.

For more information about deregistering in the city Amsterdam, please check: https://www.amsterdam.nl/en/civil-affairs/moving-abroad-deregistering/ 

Security:

In case you need urgent assistance outside office hours, call our office number

+31881169501 and the right assistance provided 

National Emergency Number:

In case of a life threat, call the general emergency number: 112 

Emergency Instructions:

What to do in case of a fire or emergency/accident?=

- Call 112

- Report:

• Your name
• The location: Gershwin Brothers Building, George Gershwinlaan, 1082M Amsterdam (Clearly state your apartment number!)
• The scope, problem and number of victims 

Evacuation:

• Leave the building calmly, do not run
• Do not use the elevator
• Assembly point New Amsterdam (south entrance), Gustav Mahlerlaan, Amsterdam

ALWAYS FOLLOW THE INSTRUCTIONS FROM THE EMERGENCY SERVICES 

If you want to order food during your stay, you can use your apartment address. Hereby

some options to order food:

THUISBEZORGD.NL

UBEREATS.COM

Would you like to have some fresh or extra towels? No problem! We are happy to deliver these in your apartment. Please contact our Service Desk.

Garbage removal is not included in the weekly cleaning. The garbage containers can be found in the Gershwin property on Level -1. Exiting the elevator, you will find the garbage containers on your left. To access, you can use your blue apartment key. We separate glass, paper and cardboard as these will be recycled.  

The glass container can be found on Level -2. You will need to enter the parking garage and proceed towards the entrance on the opposite side of the building. The container area is located on your left-hand side. 

Garbage disposal is the tenant's responsibility during their stay including departure. 

Please help us by recycling as much as possible to keep our environment green and safe.

 Your hairdryer can be found in the wardrobe of your apartment! 

For infants we do have baby cots available. Use of the highchair and baby cot is without extra charge and upon availability. Please contact our Service Desk if you would like us to place these items in your room.

For your convenience the apartments have a separate storage/washing room with a washing machine and dryer. Washing machine tablets are provided with the welcome amenities. These tablets are not refilled during the weekly cleaning.

Locked Out

Let us know and we will be happy to open the apartment door for you!

If this occurs outside office hours, please call +31 (0)88 1169 501. Company Securitas will come to the property to open the apartment door. Please note that there is an extra charge of €75. We will mail the invoice directly to you. Do not pay the Securitas employee. The payment must be settled by you with our Corporate Housing Factory office.

Loss of keys

In case of a lost hard key, the replacement of the key including the change of the locks is €300, excluding 21% VAT.

We offer luggage storage before arrival and after departure. Please contact us 24 hours prior to the arrival or departure date and we will be happy to store the luggage during our opening hours.

Mailboxes

You find your mailbox key attached to your set of apartment keys. The mailboxes are

located at the entrance of the property.

If you receive mail for a previous tenant, please drop the letters off at our office.

Moving away but still expecting mail here? Please share your new address with us and

we will forward incoming mail to you. Please do not forget to sign out or change your

address at the city hall during your week of your departure.

Package Deliveries

If you would like to order a package during your stay, please use your apartment

address. The apartment address is stated on your welcome letter.

Corporate Housing Factory is 100% smoke-free.

Smoking is not permitted anywhere inside the building, only outside on the street.

Neglecting this rule will result in a fine of €250 (and neither of us wants this to happen).

Therefore, we highly appreciate your cooperation in respecting our no-smoking policy.

Please take the following in consideration:

- Please help our cleaning staff and put your personal belongings aside, put used dishes in the dishwasher or sink and make sure the floor is clear on the day our housekeeping staff is scheduled to clean your apartment.

- Dispose of the garbage.

- Avoid dried-on or burnt deposits to prevent damage of the stove.

- Report damage as soon as possible.

We unfortunately have to charge you a minimum fine of €150 in case of noncompliance.

Shuttlebus

There is a free shuttlebus (461) which takes you to the shopping center

“Gelderlandplein”. For more information use the following link reisinfo.gvb.nl

Public Transport card

If you want to travel with public transport, you need to use a OV-chip card.

The anonymous OV-chip card (€7,50) can be purchased at train station counters and

reloaded at NS kiosks. Nevertheless, you can also buy an online card here.

Do not forget to check yourself in and out to avoid a fine.

Rent a Bike

The closest bike rental shop is Hello Bike near the Amsterdam Zuid Station.