Want to know how to use the appliances in your apartment and gain access to various areas on the property? Watch the videos below!
At Corporate Housing Factory we always schedule a check-in appointment with our arriving guests so that we can personally welcome you to your new (temporary) home. This meet and greet ensures that you have a smooth check-in experience.
Upon arrival, one of our service hosts will meet you at the property where you’ll be staying. Here we’ll hand over the keys, shortly explain a few things about the apartment (building), its facilities and provide some practical information such as local recommendations. Of course, you can also ask all the questions you might have about your stay.
When opening your apartment door with your electronic key you will see a red light flashing.
Press the door handle down to open (feel free to use a little force). If the door does not open, please wait 10 seconds and try again. Needing assistance? Feel free to contact us!
To lock the door properly on the inside and also when you are leaving please pull up the handle.
Let us know and we will be happy to open the apartment door for you!
If this occurs outside office hours, please call +31 (0)88 1169 501. Company Securitas will come to the property to open the apartment door. Please note that there is an extra charge of €75. We will mail the invoice directly to you. Do not pay the Securitas employee. The payment must be settled by you with our Corporate Housing Factory office.
Loss of keys
In case of a lost electronic apartment key, please inform us as soon as possible so we are able to deactivate your apartment key. When replacing the apartment key, we will be obliged to charge you €50 excluding 21% VAT.
In case of a lost hard key, a fee of €300 excluding 21% VAT will be charged
We’re sorry to see you leave!
The check-out is scheduled on the day of departure before 11:00am. Simply leave the key on the table and close the door behind you.
We hope you had a delightful stay and wish you a safe journey home. Of course, don’t forget to leave us a review on Google.